Employment

Lead and manage all aspects of the Guest Services, Accommodations and Maintenance teams to ensure ARCG synergistically meets the needs of our 32,000+ annual overnight guests.   The Camp and Conference Director is responsible for ensuring our guests have a holistically excellent experience.

Lead and manage all aspects of the SCT and ODE Programs – having combined budgets in excess of $6.0 Million and 65+ year-round staff — to ensure ARCG meets the needs of our 13,000+ outdoor education students and 20,000+ day and overnight canopy tour guests . The Outdoor Experiences Director is responsible for recruiting, developing and nurturing a team who meets the demands of a growing ecotourism business and top rated outdoor education program for public and private schools and providing excellent and safe guest experiences while maintaining a professional God honoring culture.

Generates interest in the environment and natural world, teaching ecological or scientific features of outdoor surroundings by organizing nature walks, team-building, facilitating ropes course and teaching outdoor skills.

To serve and provide exceptional hospitality to guests. Greets guests, answers front office phones, and helps run front office, coffee central and gift store. Associate communicates guest requests to other ARCG teams and helps ARCG teams execute when needed.

Job Description

Assists with the preparation of and the serving of meals and beverages to customers, ensuring great customer service at all times.

The assistant housekeeper cleans and assists the housekeeping manager in inspecting rooms and meeting spaces for cleanliness.

Facilitates guests for high and low ropes course facilities and equipment in the ropes course area.

Charged with the consistent delivery of world-class customer service to guests while zip lining between platforms in trees at speeds of up to 40mph and heights of up to 250ft off the ground. Primary responsibilities may include (but are not limited to) accomplishing Recreational, Educational, Spiritual, and Social objectives while ensuring guest safety.

Job Description

Responsible for ensuring guest satisfaction with food service utilizing customer service skills.

Assists in supervision and instruction of subordinate Cooks and Service Workers, as necessary. Prepares or assists in preparation of complete meals – preparing and cooking soups, meats, gravies, vegetables, desserts, salads, baked goods, etc.

Prepare cooking ingredients by washing and chopping vegetables, cutting meat etc. Undertake basic cooking duties such as reducing sauces, parboiling food etc. Prepare simple dishes such as salads, entrees etc. Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash etc.

Fields calls from potential customers via telephone and email and promotes their company’s products and services. Also assists in running front office and gift shop sales.