Who We Are

This is the Policy of Alliance Redwoods Conference Grounds, operator of Allianceredwoods.com, SonomaCanopyTours.com, Redwood.camp, PLAN.camp, and ARCGmarketplace.com Our address is 6250 Bohemian Highway, Occidental, CA 95465. You can read more about us and our mission.

You should know what data we collect from you and how we use it. You should also have meaningful control over your data. This privacy policy is intended to help you understand how we collect and process your personal data.

Collection and Use of Personal Data

Data Types We Collect

We collect and process the following types of information, including data that relates to identified or identifiable individuals (“Personal Data”) Specific Personal Data elements listed in each category are only examples and may change.

Identity Data:  Personal Data about you and your identity, such as your name, gender, marital status, date of birth, username, and other Personal Data you may provide on applications, registration forms, or as part of an account profile (e.g. biographical information).

Transaction Data: Personal Data we collect in connection with a transaction or purchase, such as the item you purchased, the price, the delivery location, zip code, and other similar information

Contact Data: Personal Data used to contact an individual, e.g. email address(es), physical address(es), phone number(s), or social media or communications platform usernames/handles, as well as a name or other salutation.

Financial Data:  Personal Data relating to financial accounts or services, e.g. a credit card, bank, or other financial account numbers, and other relevant information you provide in connection with a financial transaction.

Device Data: Personal Data relating to your device, browser, or application e.g. IP addresses, MAC addresses, identifiers from cookies, session navigation history and similar browsing metadata, and other data generated through applications and browsers, including cookies and similar technologies.

Special Category Data: Personal Data revealing racial, national, or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, health information, or information relating to sex life or sexual orientation.

Custom Content: Information that a user provides in a free text or other unstructured format, or pursuant to custom fields created by a Client; this may include Personal Data or Special Category Data to the extent provided by the user.

How We Collect Personal Data

We collect Personal Data from various sources based on your interaction with our sites and applications.

We collect data directly from you when you provide it by interacting with our staff, websites, or applications. You may also provide personal data to us through our partners and service providers

Your Event Planner or Group Leader may also provide us with your personal data in the context of a specific retreat or event.

Processing of Personal Data

User Account Registration

Data: Users may register and create an account on our Services. When you register, we process certain Personal Data, which typically includes Identity Data and Contact Data.

Uses: We use Identity Data and Contact Data as necessary to create, maintain, and provide you with information about your account. We may process Identity Data and Contact Data in connection with fundraising communications.

Event Registration

Data: Users may submit inquiries, registration forms, medical and other forms, and register with us through our services. When you plan an event with our Services, or register for an event as a Participant, we process Personal Data, which typically includes Identity Data, Contact Data, Financial Data, and may include Special Category Data, and Custom Content.

Uses: We use all Event Registration data as necessary to provide our Services to you. Financial Data provided in connection with any registration will be used only as necessary to process transactions you request. We may also use Identity Data, Contact Data, and Custom Content (i) in connection with the maintenance of records, which may include family/guardian relationships, emergency contact information, mailing addresses, etc.; (ii) to provide marketing or other communications; and (iii) along with Special Category Data, in accordance with your consent (e.g. to provide health services, adjusting meal options, etc.), and where permitted by law, to maintain records relating to the health and treatment of Participants.

Purchases & Donations

Data: We process Transaction Data, Identity Data, Financial Data, and Contact Data when you complete a purchase from or donate to us through our Services. Note, all purchase and donations are processed by a third party on behalf of us, however we may obtain any Personal Data processed by that third party.

Uses: We use the Transaction Data Identity Data, and Contact Data as necessary to complete and provide you with information regarding your transaction, or in connection with certain record keeping we may undertake. Financial Data us used only as necessary to process your transaction, and if you request, a third party may store your Financial Data on our behalf for future purchases. We may process the Transaction Data and Identity Data to improve design and delivery of our services, and to keep a record of donors and donations, or in connection with marketing communications.


Data Sharing

In order to serve you, Information you share may be shared with various other parties. Exactly how we share information depends on the information you share with us, and the context where the information was provided. We share information with the following categories of recipients:

Client Organizations

We process data on behalf of Client Organizations, and may share your Personal Data with them. For example, any forms, applications messages, or other material may be processed by us for the Client Organization, and all Personal Data may be available to the Client and its users. These parties may engage in activities that are outside our control.

Service providers or subcontractors

In the course of normal business operations, we may share your Personal Data with service providers or subprocessors who provide services or process data on our behalf. For example, we may use cloud-based hosting providers to host our Sites, or disclose information as part of our own internal operations, such as security operations, internal research, etc.) When we disclose information for business purposes we may disclose Identity Data, Contact Data, Device/Network Data, User Content and Special Category.


In order to conduct business operations, develop products and services that better meet your needs, and inform you about relevant products and services, we may share your Personal Data with any of our current or future affiliated entities, subsidiaries, and parent companies.

Legal Disclosures

In limited circumstances, we may, without notice or your consent, access and disclose your Personal Data, any communications sent or received by you, and any other information that we may have about you to the extent we believe such disclosure is legally required, to prevent or respond to a crime, to investigate violations of our Terms of Use, or in the vital interests of us or any person. We may, in our sole discretion, (but without any obligation), object to the disclosure of your Personal Data to such parties.

List of Third Parties

The following is a list of unaffiliated third parties who may engage in processing your data:

Your Group or Organization’s Leadership

Leadership and organizers of events that you attend at Alliance Redwoods will have access to your name, age, gender and contact information entered when registering for an event. Most of the time, these are staff or volunteers at your church, school or business.

Service Providers

Fortis/Zeamster – Payment Processor

Google – Google Cloud Platform, GSuite

LittleGreenLight.com – Donor Management Service Provider

Smartwaiver – Waiver Service Provider

Microsoft – Office365 Service Provider

Mailchimp – Bulk Email Service Provider

Changes to this Policy

We may change this Privacy Policy from time to time. Changes will be posted on this page with the effective date. Please visit this page regularly so that you are aware of our latest updates. Your acknowledgment of these changes, or use of the Services following notice of any changes (as applicable) indicates your acceptance of any changes.

Last Updated 4/19/2023